The Eaton Chelsea is located in the heart of the city, just a walking distance away from the city's subways and many downtown attractions. The hotel offers 1,590 contemporary guest rooms and suites and an E-Club Lounge available exclusively to Club Room guests.

It also boasts a Family Zone with an indoor family pool, waterslide, Kid Centre and Club 33 Teen Lounge. Guests have access to the adjacent Elmwood Spa and have a choice of 4 dining options.